Why Work at Outside Sports?
Outside Sports is a family-run business built by adventure lovers, for adventure lovers. For almost 30 years, we’ve been helping people gear up for the outdoors. With seven stores across the Southern Lakes and a growing online presence, we’re always looking for passionate people to join our team.
We truly care about our staff, offering a supportive, fun work environment where your ideas and expertise matter. We provide great career opportunities, staff perks, and the chance to work with top outdoor brands. As proud members of 1% for the Planet, we’re committed to sustainability and protecting the places we play.
Join our Outside Sports family and turn your love for the outdoors into a career!
Senior Bike Mechanic, Rental and Retail Salesperson
📍 Location: Queenstown
⏰ Hours: Full-time
$26 – $28 per hour
We are looking for an experienced Bike Mechanic for our large Queenstown Bike operation based in our Shotover Street store in the heart of Queenstown. Ideally, you should also be experienced in being part of a large rental operation with the latest rental software, both over summer, where we rent a wide range of electric and analog bikes from full-on downhill bikes to enduro and hardtail trail bikes, gravel and road bikes and over winter, when we rent a large range of Skis and snowboards and winter clothing.
Requirements
The ideal applicant will have at least 3 years experience working in a bike shop with a strong focus on the technical/mechanical role and operating a world class rental operation. You will also enjoy being on the retail floor and serving our retail customers. We use Shopify POS in our retail operations and having experience with this software would be an advantage.
You will be upholding a high standard of customer bike repairs, maintaining stock levels of repair related products and workshop consumables, and helping to manage the maintenance of a rental fleet consisting of approximately 40 bikes. You should be confident using bike rental software, our company uses Bike Rental Manager software.
You must be comfortable and confident in our workshop environment and be able to provide expertise in the areas of suspension servicing, wheel building and hydraulic brake bleeding, along with the ability to troubleshoot and repair electronic shifting and drive systems. Extensive knowledge of components and the ability to accurately diagnose problems is key. You’ll also be dealing with customer retail and rental enquiries during the course of your day. Ideally you should also be confident using bike workshop software, our company uses Hubtiger software.
You will be reliable, responsible and organised. This role will require you to work mornings, evenings and weekends. Note that it is a physical role where you will be expected to help out with moving our rental bikes in and out of the store every day and the twice yearly set up and pack down of our Winter Rentals department.
You will speak English to a high standard. You must hold a current work visa and be eligible for employment in New Zealand. Ideally you will have a passion for riding your bike and for getting out into the outdoors.
How to Apply
If you are a highly motivated target-driven individual with the relevant skills and experience, then we would love to hear from you. If you think you’ve got what it takes, then apply now by email to our Queenstown Store Manager jess@outsidesports.co.nz, with your CV.
Assistant Store Manager
📍 Location: Queenstown
⏰ Hours: Full-time
🗓️ Start: Between 11 and 25 May
Do you have a passion for the outdoors and a flair for leadership? We’re looking for a Deputy Store Manager to join our team and help lead our store, inspiring both staff and customers alike! If you enjoy connecting with people, supporting a team, and being part of a workplace that values community and adventure, this role could be for you.
Requirements
- Leadership experience essential
- Enthusiastic about the outdoors and adventure
- Fluent English communication skills
- Experience selling our brands preferred but not essential
- Mandarin speaker preferred but not required
- Friendly, customer-focused attitude
- Willingness to learn and grow with the team
- Ability to work reliably and be punctual
- Comfortable working in a fast-paced environment
- Available on weekends and holidays
Please note: We do not offer staff accommodation
How to Apply
We can’t wait to hear from you! You can either send your CV and cover letter to Jess at jess@outsidesports.co.nz or drop them off in person at our Queenstown store.