Customer Feedback

It delights us to recieve your feedback, especially when it's great.  Here's some reveiws from our customers recently.

05.01.2012
For what its worth, I wish every retailer on the planet (brick&mortar and web stores) would take a leaf from your book on customer service.
If you haven't written a book yet, you should, and it should be compulsory reading for anyone ever wanting to sell stuff ;)
I am truly grateful for all your help.

Michael Vivian

11.12.2011
HI Judy!
Just wanted to say thank you for the great service and the kind christmas card!
I already love my new items, especially my new igloo zip!
Greetings from Germany!!
Ann-Kristin

22.11.2011
You're working late tonight Judy!
It sounds like you have indeed become very familiar with sending parcels
internationally, so I didn't need to worry. Thanks again for the personal
service, its speaks wonders for you, your company 'Outside Sports', and
kiwis in general, which I do miss over here,
Thanks again and I'll email when it arrives over this side
Cheers
Matt

05.10.2011
Hi hello,
Amazing amazing amazing quickness! Thank you. I have not tried the items on yet (as I am at work and under scrutiny) but I wanted to immediately share my gratitude for the amazing amazing amazing quickness!

Best and kind.  Tiffany.

04.10.2011
Dear Judy,
Thanks so much for sending the Icebreaker items, and I look forward to receiving the remaining item when it is available.  Many thanks also for being so prompt and for the quality of your service.  It is lovely to deal with you Judy, and I appreciate your little note of thanks at the bottom of the receipt.  It makes a difference, and therefore I buy Icebreaker clothes only through you.

I haven't been to Queenstown for a while but when we visit next, I'll make sure to say hello.  By the way, I felt sad that the Warriors did not win the grand final, as I was supporting this NZ team, but I cannot say that I will support the All Blacks against the Wallabies!!!

Warm Regards,

Odile

16/06/2011
Hi Judy,  I received the above order today – my FIRST EVER online shopping experience – and I couldn’t be happier.  Your web-site is great, delivery prompt and the goods are awesome!  Thank you so much, I’m a very happy customer and will be sure to return!