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returns & guarantee

our guarantee

We strive to build long-term relationship with each and every one of our customers. We can only accomplish our mission if you're happy with the products you buy. So, we've created a guarantee that takes all the risk out of shopping! We guarantee to refund your money or exchange any product that isn't 100% satisfactory. 
It's that simple! 


returns

If your not 100% happy with the goods you have received, you can return for a full refund or exchange within 60 days of dispatch of the goods.
 
Items must be unused, still have their original packaging and labelling. Nothing in these conditions affects your statutory rights as a consumer.
Goods that are defective can be returned for a full refund or replacement. 
 
Please return your items with the bottom portion of your packing slip completed, or a note with details. 
Att: Judy Knight
PO Box 1156
Queenstown NZ 9348
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