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⟟ Locations


Outside Sports provides Bike Workshops in our Queenstown and Wanaka store locations. Who better could you choose to fix and repair yours? Road bikes, mountain bikes, and any cycle in between, we'll get you back in the saddle again in no time. We have professional bicycle mechanics on hand at our Shotover Street store in Queenstown & Helwick Street store in Wanaka.

Our friendly team of staff in our Queenstown and Wanaka bike workshops can help you with anything from fixing flat tyres (we'll gladly show you how) to endurance racing tips.

Please visit or call us at one of our locations to book your appointment!


Address: 9 Shotover St, Queenstown, 9300
Hours: 7 days a week 9am - 5pm
Phone: +64 3 441 0074


Address: 48 Helwick St, Wanaka, 9305
Hours: 7 days a week 9am - 5pm
Phone: +64 3 443 1792

Service Menu

Green Service - $69*
  • Safety Check – All bolts, pivots and quick releases checked and tightened
  • Gear Adjustment – Hanger alignment, barrel adjustment, limit screw adjustment
  • Brake Adjustment – Caliper alignment, rotor tweaks, barrel adjustment and spring adjustment (non disc)
  • Chain Lube – Removal of superficial lube and dirt from chain, re lube
  • Tyre Inflation
  • Assessment/Recommendations
Blue Service - $125*
  • Green service plus:
  • Wheel True and Tension – Wheels removed from bike, trued and spokes tensioned
  • Drivetrain Clean – Cassette and chain removed from bike, cleaned and degreased along with chainrings
Black Service - $180* (Hardtail), $240* (Full Suspension)
  • Green and Blue service plus:
  • Hub Service- Inspected and adjusted
  • Bottom Bracket Service – Removal, clean and regrease
  • Headset Service – Clean and regrease
  • Pivot Service (Dual Suspension only) – Pivot bolts removed, cleaned and regreased
Additional Services
  • Bike Assembly - $60
  • Bike Box and Disassemble - $60
  • Wheel Build (per wheel) -$1`20
  • Wheel True (per wheel) - $30
  • Wheel Spoke/s Replacement - $39

*All parts charged in addition to service costs.
Prices do not include parts and are indicative of “from” prices only.

Five Point Safety Check

Tyres and Wheels
  • Spin it – does it roll and keep on rolling without strange noises or cracking. Does it spin straight or does it wobble? If there’s noises or it wobbles it needs attention.
  • Does it have plenty of air in it? Is it worn, cracked? Tyre pressure should be roughly 30-40psi. Cracked and worn tyres will cause punctures, get them replaced when you can.
  • Wiggle it from side to side – does it wobble. If so check the quick releases or nuts make sure they are correctly fastened.
  • Squeeze them, do they pull into the bars? Are they hard to pull with 1-2 fingers only? If the brakes pull into the bars – you need to adjust your brakes or replace your brake pads. If they are hard to pull, you need to adjust them or oil them. See the mechanics.
Bar and Stem
  • Make sure your bars and stem are fastened, quickly check the screws and make sure they are tight or wiggle your bars see if you can move them. If so tighten them.
  • Is your seat fastened and at the right height? Make sure the fastener is turned towards the back.
Chain and Gears
  • Is your chain clean, free of lots of grease and grime? Does it rub anywhere, you’ll hear it rubbing? Does your bike spin through it’s gears without slipping, clunking? If you aren’t getting all your gears or the chains rubbing you need to adjust your gears, and always keep the chain clean it’s what keeps your bike going.
  • Look over your helmet, is it scratched, old and brittle looking? Is it worthy of protecting you head? Helmets wear from being left in the sun, heat, cold, look over it and make sure it’s safe.