We are seeking a passionate, motivated and experienced Store Manager to lead our brand-new Noosa store and establish Outside Sports' first Australian retail presence. Reporting directly to the General Manager, this hands-on leadership role is responsible for delivering an exceptional customer experience, driving sales performance, building a high-performing team and maintaining outstanding operational standards throughout the store.

Working closely with our Ecommerce, Purchasing and Marketing teams, you will help deliver a seamless omnichannel customer experience, ensure strong inventory management practices and support the successful execution of local and national marketing initiatives. This role requires a proactive leader who can work autonomously while collaborating effectively with colleagues across Australia and New Zealand.

As a fast-growing outdoor retailer, we are looking for someone who is excited by growth, embraces new challenges and is eager to contribute to the continued success of the business. You will have a genuine passion for the outdoors and ideally possess experience using outdoor products across categories such as hiking, camping, trail running, cycling, travel or snow sports.

Key Skills & Attributes

• Strong leadership skills with the ability to motivate, coach and develop team members.
• Excellent written and verbal communication skills.
• Strong attention to detail and a commitment to maintaining high standards.
• Well-organised, patient, reliable and proactive in identifying and solving problems.
• Ability to work independently while contributing positively to a collaborative team environment.
• Comfortable working with multiple stakeholders, including Ecommerce, Purchasing and Marketing teams.
• Commercially minded with the ability to drive sales, profitability and operational performance.
• Strong organisational and time management skills, with the ability to prioritise competing demands.
• Available to attend regular online meetings during New Zealand business hours.
• A genuine passion for the outdoors, with experience using outdoor products highly regarded.
• Confidence using retail technology platforms, inventory management systems and point-of-sale software.

Experience & Development

• Previous retail leadership or management experience is preferred.
• Experience within outdoor, sporting goods, lifestyle or specialty retail is highly regarded.
• Experience with Shopify POS and related retail technology platforms is preferred but not essential, as training will be provided for the right candidate.
• Experience working within an omnichannel retail environment, including supporting online orders and click-and-collect services, is advantageous.
• Applicants with the right attitude, strong work ethic and willingness to learn are encouraged to apply.
• Growth-minded and target driven with a desire to develop new skills, take on new challenges and contribute to a growing business.
• Eager to learn, grow with the business and build a long-term career opportunity.
• Committed to delivering exceptional customer service and fostering a positive team culture.

This is a unique opportunity to join a successful New Zealand outdoor retail company as we launch our first Australian store in Noosa. If you are passionate about the outdoors, thrive in a dynamic retail environment and are excited by the opportunity to help build something special, we would love to hear from you.

To apply, email your CV and cover letter darren@outsidesports.com.au

Applications close 26th June 2026.

• Enthusiastic about the outdoors and adventure
• Fluent in English
• Experience selling our brands preferred but not essential
• Friendly, customer-focused attitude
• Willingness to learn and grow with the team
• Ability to work reliably and be punctual
• Comfortable working in a fast-paced environment
• Available on weekends and holidays

Please note: We do not offer staff accommodation

We can’t wait to hear from you! Please email your CV and cover letter to Darren at darren@outsidesports.com.au

The ideal applicant will have at least 3 years experience working in a bike shop with a strong focus on the technical/mechanical role and operating a world class rental operation. You will also enjoy being on the retail floor and serving our retail customers. We use Shopify POS in our retail operations and having experience with this software would be an advantage.

You will be upholding a high standard of customer bike repairs, maintaining stock levels of repair related products and workshop consumables, and helping to manage the maintenance of a rental fleet consisting of approximately 40 bikes. You should be confident using bike rental software, our company uses Bike Rental Manager software.

You must be comfortable and confident in our workshop environment and be able to provide expertise in the areas of suspension servicing, wheel building and hydraulic brake bleeding, along with the ability to troubleshoot and repair electronic shifting and drive systems. Extensive knowledge of components and the ability to accurately diagnose problems is key. You’ll also be dealing with customer retail and rental enquiries during the course of your day. Ideally you should also be confident using bike workshop software, our company uses Hubtiger software.

You will be reliable, responsible and organised. This role will require you to work mornings, evenings and weekends. Note that it is a physical role where you will be expected to help out with moving our rental bikes in and out of the store every day and the twice yearly set up and pack down of our Winter Rentals department.

You will speak English to a high standard. You must hold a current work visa and be eligible for employment in New Zealand. Ideally you will have a passion for riding your bike and for getting out into the outdoors.

If you are a highly motivated target-driven individual with the relevant skills and experience, then we would love to hear from you. If you think you’ve got what it takes, then apply now by email to our Queenstown Store Manager jess@outsidesports.co.nz, with your CV.