Why Work at Outside Sports?
Outside Sports is a family-run business built by adventure lovers, for adventure lovers. For almost 30 years, we’ve been helping people gear up for the outdoors. With seven stores across the Southern Lakes and a growing online presence, we’re always looking for passionate people to join our team.
We truly care about our staff, offering a supportive, fun work environment where your ideas and expertise matter. We provide great career opportunities, staff perks, and the chance to work with top outdoor brands. As proud members of 1% for the Planet, we’re committed to sustainability and protecting the places we play.
Join our Outside Sports family and turn your love for the outdoors into a career!
Admin Assistant
📍 Location: Queenstown
⏰ Hours: Full-time
🗓️ Start: 2 November
Are you organised, detail-oriented, and keen to support both our store team and customers? We’re looking for an Admin & Retail Assistant to join our Queenstown team. This role combines administration and customer service with hands-on retail tasks, helping keep our store running smoothly. If this sounds like you, we’d love to hear from you!
Key Tasks
- General admin support and data entry
- Handling stock (receiving, organising, and monitoring inventory)
- Packing and dispatching online orders
- Assisting customers in-store with product advice and purchases
- Supporting the wider team with day-to-day operations
Requirements
- Previous admin experience (retail or office-based)
- Microsoft Office skills
- Strong organisational skills with attention to detail
- Friendly, customer-focused attitude with great communication skills
- Reliable, punctual, and a strong team player
- Willingness to learn and grow with the team
- Ability to work flexible hours, including weekends and holidays
Preferred, but not essential:
- Experience with Shopify and/or BRM (Bike Rental Manager)
- Knowledge of Chinese payment systems (Alipay, WeChat Pay, UnionPay)
- Chinese language skills to assist international visitors
Please note: We do not offer staff accommodation.
How to Apply
We can’t wait to hear from you! You can either send your CV and cover letter to Jess at jess@outsidesports.co.nz or drop them off in person at our Queenstown store
Bike Retail Assistant / Mechanic
📍 Location: Queenstown
⏰ Hours: Fixed term, min 17 hrs (Sun & Mon 8–5)*
🗓️ Start: On or before 1 November
Are you passionate about bikes, enthusiastic about the outdoors, and keen to help customers get the gear they need? We’re looking for a Bike Retail Assistant / Mechanic to join our Queenstown team. This role combines retail, workshop, and customer service tasks, giving you a chance to work with a close-knit team in a fun, active environment.
*Full-time available during November; extra hours for events, leave & cover available after November
Requirements
- Passionate about bikes (experience preferred but not essential)
- Enthusiastic about the outdoors and adventure
- Fluent English communication skills
- Friendly, customer-focused attitude
- Reliable, punctual, and able to work in a fast-paced environment
- Willingness to learn and support across retail & workshop
Preferred, but not essential:
- Previous bike retail or mechanical experience
- Knowledge of local trails and riding community
Please note: We do not offer staff accommodation.
How to Apply
We can’t wait to hear from you! You can either send your CV and cover letter to Jess at jess@outsidesports.co.nz or drop them off in person at our Queenstown store
Retail Sales Assistant (Mandarin-Speaking Preferred)
📍 Location: Quuenstown
⏰ Hours: Full Time
🏕️ Industry: Outdoor & Adventure Retail
🗓️Starting Day: 2nd November
💰Salary: $24-$26/ph
About Us
We are a leading outdoor retail store specialising in premium gear and apparel for hiking, camping, running, climbing, biking, skiing and adventure travel. With a growing international customer base, we are committed to delivering a personalised and culturally aware shopping experience - especially for our valued Chinese-speaking customers.
Job Summary
As a Retail Sales Assistant, you will play a key role in delivering exceptional service to all customers, with a special emphasis on Chinese-speaking visitors. Your passion for the outdoors and product knowledge will help customers find the perfect gear for their adventures, while your cultural awareness ensures they feel welcome and understood.
Key Responsibilities
- Provide outstanding customer service, including personalised support for Chinese-speaking customers.
- Greet customers, answer questions, and assist with product selection.
- Offer knowledgeable recommendations based on customer needs, particularly for hiking, camping, running and climbing.
- Process sales transactions accurately and efficiently using Shopify.
- Maintain a clean, organised and visually appealing retail space.
- Stay informed on current product lines, promotions and outdoor trends.
- Translate product descriptions and signage when needed (Mandarin/English).
- Support inventory restocking and merchandise displays.
- Assist with in-store events, live demos and group shopping experiences for tourist groups.
Requirements
- Language Skills: Fluent in Mandarin Chinese and English.
- Strong interpersonal and communication skills.
- Passion for outdoor activities.
- Existing knowledge with outdoor gear and apparel.
- Retail or customer service experience.
- Ability to work flexible hours, including weekends and holidays.
- Team player with a friendly, professional attitude.
- Cultural sensitivity and ability to connect with international clientele.
Preferred Qualifications
- Experience with POS systems; Shopify and BRM (Bike Rental Manager).
- Experience serving Chinese tourists or international shoppers.
- Knowledge of Chinese payment systems (e.g., Alipay, WeChat Pay, UnionPay).
- Familiarity with Chinese travel habits and preferences in retail.
What We Offer
- Competitive hourly wage, staff discounts and quarterly bonus scheme.
- Training in outdoor gear and customer service best practices.
- Opportunities to grow within the company.
- A fun, dynamic team passionate about the outdoors and cultural diversity.
- Being part of a company which is a member of 1% for the Planet to support our natural playground.
To Apply:
Please submit your resume and a brief cover letter outlining your interest in the role and your experience serving Chinese-speaking customers to john@outsidesports.co.nz
Sales Assistant
📍 Location: Te Anau
⏰ Hours: Full-time
🗓️ Start: Immediate
Are you an outdoor enthusiast with a passion for adventure and helping others? Join our dedicated team and help customers get the gear they need to explore and thrive in the great outdoors! If you love being active, enjoy connecting with people, and want to be part of a team that values community and nature, we’d love to hear from you!
Requirements
- Enthusiastic about the outdoors and adventure
- Fluent English communication skills
- Experience selling our brands preferred but not essential
- Mandarin speaker preferred but not required
- Friendly, customer-focused attitude
- Willingness to learn and grow with the team
- Ability to work reliably and be punctual
- Comfortable working in a fast-paced environment
- Available on weekends and holidays
Please note: We do not offer staff accommodation
How to Apply
We can’t wait to hear from you! You can either send your CV and cover letter to Lee at lee@outsidesports.co.nz or drop them off in person at our Te Anau store